On Thursday 11 October 2001 08:36, you wrote:
> The turn-around time, from finding a problem to fixing it, is another.
> Open Source software has big advantages here.
>
> [<] **Flame Proof jacket on here**
> Not all the time. Because it is up to who ever
> actually feels like at the time, some bugs carry on.
>
> This is the big scare thing for business.
> You could spend a lot of time trying a open source solution
> only to find a bug, and then it not getting fixed in time.
This is a common myth (no support). The fact is you can buy a support
contract for open source software, and most ppl actually have better
experience with USEnet/mail list, and author support, than with closed source
companies. Obviously this is largely predicated on having a certain skill
level, as there are not enough saints in the world to deal with Newbie
problems, and to answer their questions and complaints.
Someone has been indoctrinated by M$ if they swallow this 'unsupported'
argument. Many critical Open Source projects, will develop features to order
if paid for, and there's always the option of employing a consultant to
diagnose the fault and patch the code in the worst case of non-cooperation.
Try getting a change request accepted through M$, and then total up the
additional license fees, when it comes to the great update.
Rob
--------------------------------------------------------------------
http://www.lug.org.uk http://www.linuxportal.co.uk
http://www.linuxjob.co.uk http://www.linuxshop.co.uk
--------------------------------------------------------------------
This archive was generated by hypermail 2.1.3 : Thu 22 Nov 2001 - 13:17:14 GMT