Re: [nottingham] NTL Tone Dialing Weirdness - Any Ideas Welcome

From: Robert Davies (Rob_Davies@NTLWorld.Com)
Date: Fri 25 May 2001 - 16:01:25 BST


> On Fri, 25 May 2001, Robert Davies wrote:
> > Last time I had a reason to look only a few companies were doing BGP
peering
> > through NTL, so I don't think the service could have proved too popular,
> > probably as NTL have enough trouble running their own network, and
keeping
> > themselves 'visible' to outside at the NTL corp level.
>
> We peer with NTL and since we changed from a 2 meg pipe to a much fatter
> one :) we've not really had any problems. They've had two outages of note,
> when traffic leaving here via their network just disappeared, but other
> than that it's been fine.
>
> I'm assuming we're probably one of their larger customers in the area,
> since we got their senior network bod doing the install!

Quite probably, problems I saw were poor and unreliable routing, regular
unreachability with UUnet customers (sometimes this was UUnet's fault but it
took 3-4 days for them to track it down), and a severe lack of clueful
staff. They also used to divide up things like packet filtering
configuration away from the support staff that I usually dealt with, but in
spite of written requests for contacts, the only things we would hear from
them were, 24 hour notice of changes in writing, which isn't really on when
they misconfigure filtering rules.

Had a 1 Mb/s pipe, ended up down grading it to 512Kb/s as we were only
getting the bandwidth on incoming (ie. downloading), not outgoing
(uploading) traffic, which was more important to us. No customers reported
any difference.

I know we weren't the only customers affected, perhaps your multiple peering
protected you from the worst, or you might have more direct routing as a
large customer, but as a business customer it was not much fun relying on
them.

Rob

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